Talk to your club, safely, in the app.

Direct messaging — one-to-one, in-app.

Coaches and players (where age-appropriate) can hold direct, one-to-one threaded conversations inside Summit. No more pulling a coach's mobile number off a club roster. Threads are real conversations — readable, searchable, and retained for the club's record.

Read receipts are available, with per-player privacy settings if a player wants to switch them off. Sent messages live in a dedicated Sent box with the same filters the inbox uses.

Announcements with proper audience targeting.

Announcements aren't blunt-instrument broadcasts. Heads of coaching target them precisely: all players, all parents, the whole coaching group, a specific squad, or any combination. The Sent box surfaces who received it, who read it, and lets the sender filter by audience after the fact.

Coach announcement permissions are configurable on a per-coach basis. A first-year assistant coach probably shouldn't be sending club-wide emails to all parents; a head coach probably should. Summit lets the head coach decide which coaches can announce to which audiences.

U16 safeguarding firewall.

For players under 16, direct messaging from a coach is firewalled to the parent thread by default. The coach is advised on screen to contact the parent. Parent ↔ coach threads remain fully supported for every age. This is a structural design choice in the data model, not a setting that can be silently turned off.

Parents can also fine-tune what their child is allowed to do conversation-wise on a per-child basis — message the head coach, message any coach, message other under-16 players, or use community forums when these features are added in a later planned release. Consent stays where it belongs: with the parent.

Shared admin inbox and moderation.

Every club gets a shared admin inbox — a single thread that admins in the club can all see and reply to. The natural channel for appeals, support questions, and safeguarding flags. Any member of the club can reach the admin team without having to know which individual admin is on duty.

Messages can be reported by recipients. Reports land on a moderation queue with the original snapshot of the message preserved, so even if the sender deletes it, the moderator still has what was actually said. Admins can suspend an individual's DM, announcement, or all comms — with reason recorded — and the user is shown a banner with an appeal route.